Billing & Settlement Coordinator

Santa Ana, CA 92707 $23.50 - $31.50 an hour Posted Oct 06, 2026 26000433

Responsibilities

  • Responsible for settlement related to freight forwarding business
  • Reinforce relationship with customers and carriers by leading effective and continuous communications
  • Prepare regular settlement status report for SDSA management, customer, carriers and headquarters
  • Improve the settlement processes by developing automated processes to reduce manual processing
  • Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
  • Manage, analyze & prepare correction forms for billing corrections in access database.
  • Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
  • Use accounting knowledges & work experiences and possess understanding of how Billing functions affect P&L.
  • Audit carrier freight bills and interpret tariffs and contracts
  • Work with the internal technologies required for daily functions.
  • Investigate and diagnose potential errors and duplicate carrier billing.
  • Perform ad-hoc reporting, as required.
  • Perform other job related duties as required

Requirements/Qualifications

  • Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience
  • Bachelor’s Degree
  • Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
  • Effective written and verbal communications skills to communicate with various levels of the organization
  • Proficient with Outlook, Microsoft Office applications PowerPoint, Word
  • Proficient with Excel, especially v-lookups and pivot tables
  • Ability to work overtime when needed
  • Pay Range: $23.50 to $31.50/hour
  • Benefits: Medical, dental, and vision insurance; 401(k)
    retirement plan; paid sick leave; life, accidental death & dismemberment
    (AD&D), and long-term disability (LTD) insurance; and optional voluntary
    life/AD&D coverage. Benefits are subject to eligibility and applicable plan
    terms.

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