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As the Associate Sales Order Specialist, you will:

Order Management:

Receive, review, and process customer orders accurately and efficiently, and ensure orders follow company specifications and requirements
Verify order details, including product specifications, quantities, and delivery dates

Coordination and Communication:

Liaise with necessary teams (e.g. sales, production, logistics) to ensure orders are accurately submitted and fulfilled on time
Detect, address, and resolve any order-related issues or discrepancies promptly
Provide regular updates to customers and internal stakeholders on order status and any potential delays

S&OP Support:

Assist in the preparation and execution of the S&OP process, including data collection and analysis
Collaborate with the S&OP team to align supply and demand forecasts with actual orders
Participate in S&OP meetings and contribute to discussions on inventory management, production planning, and demand forecasting

Data Management:

Maintain accurate and up-to-date records of customer orders, inventory levels, and delivery schedules
Generate and analyze reports to monitor order trends, identify potential issues, and support decision-making

And Other duties may apply as assigned

Qualifications Required:

Associate’s degree or equivalent 1+ year experience in OEM supply chain
1+ year experience in managing order and shipment processes through ERP systems, or in S&OP, Demand Planning, or Order Desk functions
Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint) and experience of managing ERP systems or other logistic/inventory management systems
Firm understanding of S&OP processes and principles
Excellent written/verbal communication and interpersonal skills
Strong organization and problem-solving skills with attention to details
Ability to work both independently and as part of a team in a fast-paced work environment, supporting after hours requests from various stakeholders located across different time zones to make on-time delivery.

Preferred:

Experience in manufacturing environments & OEM supply chain roles (S&OP, Demand Planning, Supply Planning)
Bilingual in both English & Korean

Benefits: Medical, dental, and vision insurance; 401(k)
retirement plan; paid time off, paid sick leave, paid holiday; life, accidental death & dismemberment (AD&D), and long-term disability (LTD) insurance; and optional voluntary life/AD&D coverage. Benefits are subject to eligibility and applicable plan
terms.

Pay scale ($30 - $32)

As the Associate Sales Order Specialist, you will:

Order Management:

Receive, review, and process customer orders accurately and efficiently, and ensure orders follow company specifications and requirements
Verify order details, including product specifications, quantities, and delivery dates

Coordination and Communication:

Liaise with necessary teams (e.g. sales, production, logistics) to ensure orders are accurately submitted and fulfilled on time
Detect, address, and resolve any order-related issues or discrepancies promptly
Provide regular updates to customers and internal stakeholders on order status and any potential delays

S&OP Support:

Assist in the preparation and execution of the S&OP process, including data collection and analysis
Collaborate with the S&OP team to align supply and demand forecasts with actual orders
Participate in S&OP meetings and contribute to discussions on inventory management, production planning, and demand forecasting

Data Management:

Maintain accurate and up-to-date records of customer orders, inventory levels, and delivery schedules
Generate and analyze reports to monitor order trends, identify potential issues, and support decision-making

And Other duties may apply as assigned

Qualifications Required:

Associate’s degree or equivalent 1+ year experience in OEM supply chain
1+ year experience in managing order and shipment processes through ERP systems, or in S&OP, Demand Planning, or Order Desk functions
Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint) and experience of managing ERP systems or other logistic/inventory management systems
Firm understanding of S&OP processes and principles
Excellent written/verbal communication and interpersonal skills
Strong organization and problem-solving skills with attention to details
Ability to work both independently and as part of a team in a fast-paced work environment, supporting after hours requests from various stakeholders located across different time zones to make on-time delivery.

Preferred:

Experience in manufacturing environments & OEM supply chain roles (S&OP, Demand Planning, Supply Planning)
Bilingual in both English & Korean

Pay scale ($30 - $32)

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