Korean Bilingual Logistics Claim Specialist

Key Responsibilities

Manage and process all damage-related claims, covering both finished goods and raw material components in the warehouses
Identify, investigate, and document damages (handling, transportation, storage, production, etc.)
Coordinate claim resolution with internal departments including production, logistics, quality, warehouse, and finance
Prepare and submit claim documentation to internal departments, vendors, carriers, and other interested party

• Track claim status, recovery progress, and closure timelines
• Maintain comprehensive claim records and develop periodic damage and claim trend reports
• Support internal audits and compliance requirements related to damage and claim management

Qualifications

Bilingual in English & Korean

Minimum 1 years of experience in claim management, quality, logistics, warehouse, or manufacturing operations
Hands-on experience handling product or material damage cases in a manufacturing or plant environment

• Strong investigation, documentation, and cross-functional coordination skills
• Ability to manage multiple claim cases simultaneously
• Proficiency in MS Excel

Preferred Qualifications

• Experience in manufacturing plants handling both finished goods and raw materials
• Familiarity with internal claim processes, vendor claims, and insurance handling
• Experience working with external suppliers, carriers, or insurance companies