Inbound Billing and Settlement Staffs

Job Description

Responsibilities

Responsible for settlement related to freight forwarding business

Reinforce relationship with customers and carriers by leading effective and continuous communications
Prepare regular settlement status report for SDSA management, customer, carriers and headquarters
Improve the settlement processes by developing automated processes to reduce manual processing
Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
Manage, analyze & prepare correction forms for billing corrections in access database.
Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
Use accounting knowledges & work experiences and possess understanding of how Billing functions affect P&L.

• Audit carrier freight bills and interpret tariffs and contracts
• Work with the internal technologies required for daily functions.
• Investigate and diagnose potential errors and duplicate carrier billing.
• Perform ad-hoc reporting, as required.
• Perform other job related duties as required

Requirements/Qualifications

• Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience
• Bachelor’s Degree
• Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected

Effective written and verbal communications skills to communicate with various levels of the organization

• Proficient with Outlook, Microsoft Office applications PowerPoint, Word
• Proficient with Excel, especially v-lookups and pivot tables
• Ability to work overtime when needed