Job Details
Korean Bilingual Account Manager
Description
Description:
* Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.
* Create and manage quotations for new and renewal contract.
* Draft contracts and PUMIs in alignment with legal and corporate compliance standards.
* Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts.
* Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution.
* Prepare and deliver both regular and ad hoc reports tailored to client needs.
* Manage the full contract lifecycle, including initiation, execution, and tracking and renewal.
* Monitor and update the quotes and billing information related to SCP resources usage via the Samsung Cloud Platform.
* Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS.
* Perform additional responsibilities as required to support overall business objectives.
Education/Experience:
* Bachelor’s Degree in Business Administration, or a minimum of 4 years of experience in related field/s desired.
Skills:
* Technical: Proficient in ICT systems, cloud platforms, and digital collaboration tools
* Software: Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
* Languages: Fluent in English, Korean
* Core Strengths: Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving
* Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.
* Create and manage quotations for new and renewal contract.
* Draft contracts and PUMIs in alignment with legal and corporate compliance standards.
* Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts.
* Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution.
* Prepare and deliver both regular and ad hoc reports tailored to client needs.
* Manage the full contract lifecycle, including initiation, execution, and tracking and renewal.
* Monitor and update the quotes and billing information related to SCP resources usage via the Samsung Cloud Platform.
* Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS.
* Perform additional responsibilities as required to support overall business objectives.
Education/Experience:
* Bachelor’s Degree in Business Administration, or a minimum of 4 years of experience in related field/s desired.
Skills:
* Technical: Proficient in ICT systems, cloud platforms, and digital collaboration tools
* Software: Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
* Languages: Fluent in English, Korean
* Core Strengths: Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving
Pay Range: $47,000 to $70,000 per year
Benefits: Medical, dental, and vision insurance; 401(k) retirement plan; paid sick leave; life, accidental death & dismemberment (AD&D), and long-term disability (LTD) insurance; and optional voluntary life/AD&D coverage. Benefits are subject to eligibility and applicable plan terms.