Job Details
Korean Bilingual Logistics Business Support
Description
Responsibilities:
1. Management Reporting & Leadership Support
*Prepare reports and performance summaries for management review.
*Support the Group/Sales Team Leaders in daily administrative tasks and strategic initiatives.
*Assist in tracking performance data and generating business reports as directed.
2. Pricing Support & Inquiry Handling
*Respond to customer inquiries regarding service status and general requests.
*Support the preparation of freight rate quotations and pricing proposals under the guidance of the Sales lead.
*Provide administrative assistance for rate documentation and contract filing.
3. Inside Sales Support & Database Management
*Assist in maintaining relationships with existing and potential customers through follow-up communications.
*Manage and update CRM systems and sales databases to ensure data accuracy.
*Monitor sales pipeline progress and update lead status based on team input.
4. Customer Service & Internal Coordination
*Follow up on customer complaints and coordinate with relevant departments for resolution.
*Ensure timely communication between internal teams to resolve operational issues.
*Support administrative tasks related to sales orders and shipment processing.
5. Cross-Functional Coordination
*Facilitate communication between Sales and Operations teams.
*Collaborate with Pricing, Legal, and Finance teams to support contract administration.
*Provide operational support for new business implementation and cross-departmental projects.
6. Sales Documentation & Profitability Analysis
*Assist in the formatting and preparation of sales materials, proposals, and presentations.
*Support Excel-based data tasks, such as P&L simulations and profitability data entry.
*Assist in compiling data for margin analysis and pricing evaluations.
7. Market Research & Admin Support
*Conduct market research to identify industry trends and potential client lists.
*Provide administrative assistance for business development activities and client meetings.
8. Process Improvement & Operational Support
*Provide daily operational support to enhance internal workflow efficiency.
*Contribute to initiatives aimed at improving service productivity and customer satisfaction.
*Perform ad-hoc reporting, as required.
*Perform other job related duties as required
Requirements/Qualifications:
* Entry level or less than 3 years of logistics operation or sales support or business development support experience
*Bachelor’s degree in Logistics, Business Administration, Supply chain management, Marketing or a related field.
*Excellent written and oral skills (English/Korean) required
*Strong organizational and multitasking skills
*Excellent communication and interpersonal skills.
*Proficient in Microsoft Office (Excel, PowerPoint, Word); CRM experience (e.g., Salesforce) is a plus.
*Self-motivated, team-oriented, and adaptable to a fast-paced environment.
*Willingness to expand knowledge of logistics industry
1. Management Reporting & Leadership Support
*Prepare reports and performance summaries for management review.
*Support the Group/Sales Team Leaders in daily administrative tasks and strategic initiatives.
*Assist in tracking performance data and generating business reports as directed.
2. Pricing Support & Inquiry Handling
*Respond to customer inquiries regarding service status and general requests.
*Support the preparation of freight rate quotations and pricing proposals under the guidance of the Sales lead.
*Provide administrative assistance for rate documentation and contract filing.
3. Inside Sales Support & Database Management
*Assist in maintaining relationships with existing and potential customers through follow-up communications.
*Manage and update CRM systems and sales databases to ensure data accuracy.
*Monitor sales pipeline progress and update lead status based on team input.
4. Customer Service & Internal Coordination
*Follow up on customer complaints and coordinate with relevant departments for resolution.
*Ensure timely communication between internal teams to resolve operational issues.
*Support administrative tasks related to sales orders and shipment processing.
5. Cross-Functional Coordination
*Facilitate communication between Sales and Operations teams.
*Collaborate with Pricing, Legal, and Finance teams to support contract administration.
*Provide operational support for new business implementation and cross-departmental projects.
6. Sales Documentation & Profitability Analysis
*Assist in the formatting and preparation of sales materials, proposals, and presentations.
*Support Excel-based data tasks, such as P&L simulations and profitability data entry.
*Assist in compiling data for margin analysis and pricing evaluations.
7. Market Research & Admin Support
*Conduct market research to identify industry trends and potential client lists.
*Provide administrative assistance for business development activities and client meetings.
8. Process Improvement & Operational Support
*Provide daily operational support to enhance internal workflow efficiency.
*Contribute to initiatives aimed at improving service productivity and customer satisfaction.
*Perform ad-hoc reporting, as required.
*Perform other job related duties as required
Requirements/Qualifications:
* Entry level or less than 3 years of logistics operation or sales support or business development support experience
*Bachelor’s degree in Logistics, Business Administration, Supply chain management, Marketing or a related field.
*Excellent written and oral skills (English/Korean) required
*Strong organizational and multitasking skills
*Excellent communication and interpersonal skills.
*Proficient in Microsoft Office (Excel, PowerPoint, Word); CRM experience (e.g., Salesforce) is a plus.
*Self-motivated, team-oriented, and adaptable to a fast-paced environment.
*Willingness to expand knowledge of logistics industry